Questions and answers
What files do you accept?+
STL and OBJ up to 500 MB. If you have a different format or no model at all — send a request with photos or a drawing, and we'll model the part.
How is the price calculated?+
Automatically, from the model: printer time and the amount of plastic for the chosen material, infill and quantity. The slicer calculates it for your model in about a minute after upload; if it can't, you can still order and we agree the price with you.
How long does it take?+
The lead time for each material is shown in the catalog and on the order page. Delivery time depends on the carrier and the city — it's shown at checkout.
How do I pay?+
After you place the order we check the model and get in touch to confirm the details and arrange payment. Printing starts after payment.
How is the order delivered?+
Via CDEK, Ozon or Russian Post to the pickup point you choose. The delivery cost is calculated at checkout.
What if the model can't be printed as is?+
We look at every file before printing. If there are problems — walls too thin, the part is too large — we'll tell you and suggest a solution before you pay.
Which material should I choose?+
Each material page lists its strength, flexibility, heat resistance and what it is best for. If in doubt — message us and describe the task.
Didn't find your answer? Message us — we'll help.
Get a quote